

If Outlook is working offline, it will not receive new emails and it will not send emails that you’ve prepared to be sent. Starting with Outlook 2010, Microsoft introduced the ability to work online or offline for email accounts that use Microsoft Exchange servers (for example, email addresses created at ). Important: When recreating your profile, don't import data from your old Outlook profile because it's already in your Google Workspace account.This article describes how to fix Outlook when it’s working offline: switching from offline to online mode, missing “Work Online” button and the potential reasons why Outlook keeps getting offline. Follow the steps in Download and install GWSMO to recreate your GWSMO profile in Outlook and synchronize with your Google Workspace account in the cloud.Reinstall Outlook or Office from its installation files.If you installed the entire Microsoft Office suite, you might need to uninstall that instead. From the same place, uninstall Outlook.


